Additional Branch Offices in North America and China Enhance Local Support Capability
 

May 20, 2014, Taipei, Taiwan –Storage manufacturer Innodisk is expanding its production capacity and local support facilities with new offices worldwide. Innodisk’s main headquarters in Taipei are moving to a larger facility to house a larger development team and additional production line for its industrial SSDs, Embedded Peripheral Modules, and upcoming FlexiArray™ enterprise storage appliance. Additional offices are also being added in the US and China to increase local support capacity.

Global Support

Following the recent moves of Innodisk Japan and Innodisk Europe to larger offices, Innodisk USA and Innodisk China are now adding additional branch offices to provide better localized support for customers.

Innodisk USA is expanding beyond its California base with a New Jersey branch office to offer local sales and service support to customers on the East Coast. Innodisk China’s main office in Shenzhen will be supplemented with a branch in Chengdu. A streamlined RMA process and local FAEs at the branch offices will provide better technical support and shorter turnaround times for customers in these regions.

Expanded Production

Innodisk headquarters in Taipei is moving to a new larger combined office and production facility. The new facility will feature an additional production line. Featuring nitrogen reflow SMT facilities, this 3rd line will increase production capacity by 50% with output increasing from 400,000 to 600,000 units per month.

Enhanced Service

Along with new offices, Innodisk is also investing in testing and development equipment to better service its customers. State of the art debugging equipment allows Innodisk to simulate customer application environments better, allowing issues to be diagnosed up to 33% faster. Enhanced testing capability not only results in better RMA service but allows Innodisk to provide highly reliable customized solutions.